Short answer: ask the mover for its legal business name and household mover permit number, then look it up with California’s Bureau of Household Goods and Services (BHGS). The permit should be active, in good standing, and the mover insured.
Check a mover in four steps
- Get the details. Ask for the legal business name and the household mover permit number. A licensed mover gives both without hesitation.
- Search the state record. Use the license search on the BHGS household movers page.
- Confirm the status. BHGS advises checking that the permit is active, in good standing, and that the mover is insured.
- Match the names. The business name on your estimate and agreement should match the state record.
What a licensed mover must give you
According to BHGS, movers within California must:
- Provide a moving services agreement, an “Important Notice About Your Move” and the booklet “Important Information for Persons Moving Household Goods” when you book three or more days ahead.
Red flags
- No permit number, or a name that doesn’t match the state record.
- A large cash deposit up front.
Moving out of state?
Moves that cross state lines are regulated federally. Interstate movers register with the Federal Motor Carrier Safety Administration and have a USDOT number; check them there in addition to any state record.
If something goes wrong
File a complaint with BHGS online at bhgs.dca.ca.gov or by phone at (916) 999-2041 (BHGS). Claims for loss or damage must be made to the mover in writing within nine months after delivery.
Questions to ask movers · Ask us for our license details
Frequently asked questions
How do I check if a moving company is licensed in California?
Ask for the legal business name and household mover permit number, then search it with the Bureau of Household Goods and Services. Confirm the permit is active, in good standing and the mover is insured.
Who licenses movers in California?
The Bureau of Household Goods and Services (BHGS), part of the California Department of Consumer Affairs, licenses movers operating within California.
How long do I have to file a moving damage claim in California?
Claims for loss or damage must be submitted to the mover in writing within nine months after delivery.