Rates and billing
How much does Movers-LA charge?
2 movers + truck: $2.50 per minute for the first 180 billable minutes, then $2.15. 3 movers + truck: $3.40, then $2.90. 4 movers + truck: $4.30, then $3.65. There is no 3-hour minimum. The lower rate applies only after the first 180 billable minutes.
Is there a three-hour minimum?
No. 180 minutes is a rate threshold, not a minimum purchase. If your move uses 90 billable minutes, you pay for 90.
What counts as billable time?
Billable minutes = work at the addresses + 2 × actual driving time between the addresses. This describes a standard one-pickup, one-delivery move. Work includes packing, protecting furniture, loading, unloading and completing the agreed work. Travel to the first address and return from the last are not billed.
What is double drive time?
A 20-minute drive between pickup and delivery adds 40 billable minutes. This is how travel time is calculated on a standard one-pickup, one-delivery move. These minutes count toward the same 180-minute rate threshold as work at the addresses.
Do you charge for getting to my first address?
No. The trip to your first address and return from your last address are not billed. Driving between your addresses is included in the billable-time calculation.
Do you round up to 15-minute blocks?
No. We bill in one-minute increments, without 15-minute billing blocks.
What happens after 180 billable minutes?
The lower rate starts at minute 181. The first 180 minutes retain the initial rate. For two movers and a truck using 240 billable minutes: first 180 × $2.50 = $450; additional 60 × $2.15 = $129; total = $579.
Does driving time count toward the lower-rate threshold?
Yes. Work minutes and billable driving minutes count toward the same threshold. 150 minutes of work plus a 15-minute drive produces 180 billable minutes: 150 + (2 × 15). The next billable minute uses the lower rate.
What if my move has extra stops or needs multiple trips?
Tell us before booking. The standard formula describes one pickup and one delivery. We confirm the applicable travel calculation and scope for additional stops or multiple trips before moving day.
Included services and additional arrangements
Is a moving truck included?
Yes. Each published crew option includes a moving truck.
Is fuel included?
Yes. Fuel is included in the published minute rates. There is no separate fuel surcharge.
Do you charge extra for stairs?
There is no separate stair fee. Time spent moving items on stairs counts as working time and is included in billable minutes.
Do you charge a long-carry fee?
No. Time spent carrying items between the property and truck counts as working time, without a separate long-carry fee. Tell us about parking and access so we can plan the move.
Are heavy items included?
Ordinary, non-specialty items weighing 250 lb or less per item are handled without a separate heavy-item fee. Handling time counts toward billable minutes. Items over 250 lb or requiring specialty handling must be agreed separately before the move.
Does the 250 lb allowance include every item under that weight?
No. The allowance applies to ordinary, non-specialty items. Specialty handling must be discussed even for items under 250 lb. Share dimensions, approximate weight and access details to confirm scope and any separate charge.
Does no separate fee mean stairs and long carries take no paid time?
No. There is no separate surcharge, but working time still counts. Fifteen additional minutes of carrying adds fifteen working minutes at the applicable minute rate.
Are heavier or specialty-item charges included in the calculator?
No. Separately agreed services for heavier or specialty items are outside the calculator result and are discussed before the move.
Using the calculator
What driving time should I enter?
Enter actual one-way driving time between pickup and delivery. Do not double your entry: the calculator does so automatically. Exclude travel to the first address and return from the last.
What should I include in work time?
For pickup, include packing, protecting furniture, loading and agreed work. For delivery, include unloading and completing the agreed work. Include time using stairs and carrying items between property and truck.
Is the calculator result a confirmed quote?
This is a pricing illustration based on the times you entered. It is not a confirmed quote or a prediction of how long your move will take. Your entries do not reserve a crew or confirm a booking.
Does selecting a larger crew automatically reduce the time?
No. Changing the crew updates rates and the calculated charge, not the minutes entered. Appropriate crew size and work time depend on belongings, access and scope.
How much would 90 billable minutes cost?
Two movers + truck: $225. Three movers + truck: $306. Four movers + truck: $387. Separately agreed heavier or specialty services are excluded.
Are you always cheaper than hourly movers?
No. A company with a lower hourly rate may cost less, particularly for a longer move. Compare minimum hours, travel billing, crew size, included services and separate fees. Our model removes the three-hour minimum and publishes both minute rates.
Your crew and moving day
Who will handle my move?
Background-checked W-2 employees. We do not use day labor.
What do you confirm before moving day?
Your crew size, both minute rates, confirmed arrival window and agreed scope by text. Heavier or specialty items and any separate services or charges are discussed in advance.
What happens if the crew arrives late?
If your crew arrives after the confirmed arrival window, you receive 10% off the total billable amount for that move. The calculator does not subtract this discount in advance.
Does the late-arrival discount apply to the full move?
Yes. If the crew arrives after the confirmed arrival window, the discount is 10% off the total billable amount for that move.
What information should I provide when requesting a move?
Pickup and delivery locations, preferred date, belongings, stairs, elevators, parking, carrying distances, items over 250 lb or requiring specialty handling, and additional stops or multiple trips.
Documents, materials and booking
Are boxes and packing materials included?
Moving blankets, tape, and shrink wrap are included for the move. Boxes, bubble wrap, and packing paper are available by arrangement. Tell us what you need so the quantity and price appear in the written packing scope.
How can I verify a moving license?
Ask for the legal business name and California household mover permit number, then check the current record through the Bureau of Household Goods and Services. Match the business name on your estimate to that record. Contact our office for our current license details before booking.
What insurance do you carry?
We are fully insured with cargo and general liability coverage. Contact our office for current insurance documents and coverage limits. Business insurance and the valuation terms covering your belongings are different; review those terms before the move, particularly for valuable items.
Can you help with a building certificate of insurance (COI)?
Yes. Certificates of insurance are available upon request. Let us know when requesting your quote, and send your property manager’s certificate holder details, required wording, and deadline. We confirm the paperwork and timing before your building’s moving slot.
Do you offer labor-only moves?
You can request loading or unloading help for a rental truck or storage container. Tell us which vehicle or container you are using and who is responsible for transport. We confirm the crew, scope, and labor-only pricing before booking.
How do I confirm the booking?
Send your move details or call our office. We confirm the inventory, crew, addresses, access, arrival window, pricing, and any special work with you. Review the payment, cancellation, and rescheduling terms in that confirmation. Submitting the quote form or using the calculator does not book a move.
Still have a question?
Tell us what you’re moving and what you’d like clarified. We’ll help you understand rates and billing rules before you book.
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